Complete Guide to International Shipping with WINGBOX

Step 1: Check Shipping Eligibility

Before shipping internationally, ensure your items can be shipped safely and legally:

• Review our prohibited items list

• Check destination country restrictions

• For questions about specific items, contact [email protected]

Step 2: Gather Required Information

📋 Receiver Details

• Full name (first and last name required)

• Complete address (no P.O. boxes, APO, or FPO addresses)

• Valid phone number

• Email address for shipment updates

🏢 For Business Shipments (B2B)

• Company name

• Tax ID

• EORI number (if applicable)

📦 Package Information

• Detailed item descriptions

• Accurate quantities

• Correct declared values

• Package weight

• Package dimensions

Step 3: Package Your Items Properly

Packaging Guidelines:

• Use new, sturdy boxes

• Eliminate empty space

• Ensure proper protection

• Seal securely

Free Packaging Available:

• Polymailers available for soft goods

• Perfect for clothes, documents, and non-fragile items

• Available for pickup at WINGBOX offices

• Contact us to request supplies

Note: All items must be packed before handover to WINGBOX

Step 4: Calculate Shipping Costs

Two ways to get rates:

1. Use our online Rate Calculator

2. Check estimates during booking process

Remember: Final charges may vary based on actual weight and dimensions verified at our facility

Step 5: Create Your Shipping Label

Using WINGBOX Shipping Dashboard:

1. Enter sender and receiver details

2. Provide item descriptions

3. Declare accurate values

4. Input package measurements

5. Print shipping label

No Printer? Write the tracking number clearly on your package

Important: Don't cover barcodes or tracking numbers

Step 6: Send Your Package to WINGBOX

Options for Package Handover:

1. Drop off at WINGBOX Office

   • Business hours: Monday - Friday, 9 AM - 5 PM

2. Send via local courier

   • Use Gojek, Grab, or other local services

3. Request pickup service

   • Additional fee: 150,000 IDR per 10 kilometers

   • Calculated from WINGBOX Office

Final Steps:

1. Package inspection at our facility

2. Final measurements and weighing

3. Cost confirmation

4. Invoice sent via email

5. Dispatch upon payment confirmation

Pro Tips for Success:

• Double-check all information before submission

• Keep tracking number accessible

• Save copies of all documentation

• Ensure receiver is aware of the shipment

• Monitor tracking updates