Writing Clear Item Descriptions: Your Guide to Smooth Customs Clearance

Why Are Item Descriptions So Important?

A clear item description is your package's passport through customs. It helps customs officials:

  • Determine if your item can enter the country

  • Calculate correct duties and taxes

  • Process your shipment quickly without delays

How to Write Perfect Item Descriptions

The Three Essential Questions:

  1. What exactly is the item?

  2. What materials is it made from?

  3. What is its intended use?

Key Elements of a Great Description:

  • Be specific and detailed

  • Include brand names and model numbers when applicable

  • List materials and compositions

  • Mention the item's purpose

Examples of Good vs. Bad Descriptions

Poor Descriptions

Better Descriptions

"Shirt"

"Men's Nike Dri-FIT Running Shirt, 100% Polyester"

"Electronics"

"Apple iPhone 14 Pro Smartphone, 256GB"

"Tool"

"Stanley Steel Claw Hammer with Wooden Handle"

"Art"

"Handmade Oil Painting on Canvas, Wooden Frame, 40x60cm"

"Parts"

"Aluminum Bicycle Frame Bolts, M5x15mm, Set of 4"

Best Practices

Do Include:

  • Specific product names

  • Material composition

  • Brand names and models

  • Measurements when relevant

  • Quantity of items

Avoid Using:

  • Single-word descriptions

  • Industry jargon

  • Abbreviations

  • Internal product codes

  • Vague terms

Real-World Example:

Instead of Writing: "Shoes"

Write: "Men's Nike Air Max Running Shoes, Synthetic Leather and Mesh, Size US 10"

What Happens If Your Description Isn't Clear?

Poor descriptions can lead to:

  • Delayed shipments

  • Additional customs inspections

  • Potential rejections

  • Extra costs

  • Request for more information

Pro Tips for Success:

  1. Be consistent across all shipping documents

  2. Include HS codes when possible

  3. Match descriptions with commercial invoice details

  4. Keep a record of successful descriptions for future use

Remember: The clearer your description, the faster your package moves through customs.

A few extra moments spent writing a proper description can save days of customs delays!



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The Guidelines